Who can Inactivate a Group?

Full Group Admin
Department Admin
Master Administrator

Inactivating a Group

The easiest and quickest way to remove a Group is to make the Group inactive.

Go to the Group you want to inactivate.
Under Group Actions, select Edit Group Settings.
Select the Admin tab.
Check the box Inactive.
Click Save.

Note: If the Group in question is being used as an Approval Group, the option to inactivate it will be disabled. You will need to remove the Group from its associated rooms and resources before you can make it inactive.

Visibility of Inactive Groups

Areas of MyAwaken where Inactive Groups do not show:

On the chart on the Groups tile, located within the Involvement tab of a Profile.
Within the Groups tab (if you do not include Inactive Groups in your Filters) of the Groups Search feature.
Within the View More option of the Groups tile from the Involvement tab of a Profile (if you do not include the filter for Inactive Groups).
When given the option of selecting Groups within People Search.
On the Group Export Report.
Events from Inactive Groups will be hidden from Calendars (if these need to be populated, re-activating the Group will allow the Events to appear). These Events can still be accessed via URL while the Group is inactivated. They cannot be seen in Event Reports.

Areas of the MyAwaken where Inactive Groups do show:

On the Timeline within the Involvement tab of a profile.
Within the Groups tab (if you do include Inactive Groups in your Filters) of the Groups Search feature.
Within the View More option from the Groups tile from the Involvement tab of a Profile. Note: You must use the filter for Inactive Groups.
In all Attendance Reports and People Search parameters when not given the option of selecting Groups.

Deleting a Group

Warning: We strongly recommend making Groups 'Inactive' rather than deleting them, as all history for the Group will be lost and cannot be restored if you choose to delete a Group.

Inactive Groups are removed from almost all views and retain your historical information, in case you ever need to access it. In addition, all events (i.e. past & upcoming events) will no longer show up on the calendar or Event Report once a group is made inactive.

What to Remove Before Deleting a Group

To delete a Group, you must permanently delete all information associated with the Group. This includes deleting/removing:

Messages.
Events (including past Events and attendance-only Events; Event List Report while on the Group is the best method to find past Events. Once delete all attendance history is also deleted).

Tip: A great way to find all the Events in a Group is to run the Events List for the Group going back 10 years and forward 10 years for all Event options.

Needs (including past needs).
Files.
All Participants, except for the Main Group Leader (including Inactive/Deceased individuals. Use a Custom Search > Advanced Search to find any Inactive or Deceased Profiles).
Participant Invitations.
Requests to join the Group.
Automation to the Group from any Form or Process.
Any associated rooms or resources if the Group is an Approval Group.

Warning: We intentionally make the process of deleting a Group difficult, to ensure that Group history will maintain its integrity, so Groups will only be deleted when absolutely necessary.

How to Delete a Group

When you have removed all these items go back to the Group's overview page.
From the Group Actions menu, select Edit Group Settings.
On the right, under Actions, select Delete this Group.

You will get a confirmation pop-up asking if you really want to delete the Group, click OK.

Tip: If you do not see the Delete this Group link, then more info must be deleted. Please check the list above again.

If you have to delete a Group and are still unable to, after removing all the above info, please have one of your church's Support Contacts submit a support ticket.