Create a Note within a Process Queue in MyAwaken
Note - Ministry Director can issue request access of the Process Queue for your group leader.
Awaken Staff: Please talk to your Director first if you need this access. Requst has to be issued by your Director.
- Click People from the left navigation menu.
- Click the Processes tab.
- Choose the Process or Queue that you manage.
- If you are not in a Queue click on your desired Queue.
- Once in a Queue click on the individual you want to leave a Note for.
- You will then be able to leave a Note for the individual under the Notes tab.
Privilege Restriction: 'Process Queue Managers' will change to 'This Process Only' when a Process is marked as a Hidden Process.

Who can Create a Note in a Process Queue?
Privilege |
Have Ability? |
Master Administrator |
✓ |
Full Read Only |
No |
Full Read/Limited Write |
No |
Process Admin |
Yes, for assigned campus Processes |
Process Manager |
Yes, for assigned Processes |
Queue Manager |
Yes, for assigned Queues |
Director (Complete) |
No |
Coach (Complete) |
No |
Note Options
- Appropriate leaders: This Note will allow people admins with Full Read privilege, Process or Queue Managers, Directors and Coaches to view the Note.
- Process Queue Managers: Wherever the Note is created, only people who are Process Admins, Process or Queue Managers can view the Note.
- This Process Only (For Hidden Processes Only): You will see 'Process Queue Managers' change to 'This Process Only' when a Process is marked Hidden Process. Process Admins can see All Notes in All Processes, not just hidden Processes.
- Only me (Complete Only): No matter where you leave the Note, only you can read that Note. Not even the Master Administrator has access to view this Note.
Option |
Action |
Appropriate Leaders |
Note can be seen by Full Read Admins, Process Managers, Queue Managers, Directors and Coaches |
Process Queue managers |
Note can be seen by people who are Process Admins, Process or Queue Managers |
Only Me (Complete Only) |
Note can be seen by only the person who created it |
Viewing Notes
Privilege Restriction: You must be a Process admin, manager or Queue manager to open a Process Queue and view an individual, however once you open that individual up, the Notes you can or cannot see are dependent on your privileges listed below.
Appropriate Leaders |
Have Ability? |
Limitations |
Master Admin |
✓ |
|
Full Read Only |
✓ |
Only Notes marked for People Admins |
Full Read/Limited Write |
✓ |
Only Notes marked for People Admins |
Process Admin |
✓ |
Only Notes tagged as Process Queue Managers or This Process Only or Appropriate Leaders for people in their Process |
Process Manager |
✓ |
Notes tagged as Process Queue Managers or Appropriate Leaders for people in their Process Queues |
Queue Manager |
✓ |
Notes tagged as Process Queue Managers or Appropriate Leaders for people in their Process Queues |
Director (Complete) |
✓ |
Only Notes tagged as Appropriate Leaders for their group leaders |
Coach (Complete) |
✓ |
Only Notes tagged as Appropriate Leaders for their group leaders |
Only Me (Complete) |
✓ |
Only by the person who created the Note |
How to Delete a Queue Note
- After accessing a Profile from the Queue, click the Notes tab
- Find the Note you wish to delete and click Delete

Who can Delete a Note from within a Process Queue?
Appropriate Leaders |
Have Ability? |
Limitations |
Master Admin |
✓ |
|
Full Read Only |
No |
|
Full Read/Full Write |
No |
|
Process Admin |
✓ |
Only Notes tagged as Process Queue managers in Process Queues |
Process Manager |
✓ |
Only Notes tagged as Process Queue managers in Process Queues |
Queue Manager |
✓ |
Only Notes tagged as Process Queue managers in Process Queues |
Director (Complete) |
No |
|
Coach (Complete) |
No |
|
Only Me (Complete) |
✓ |
Only by the person who created the Note |