May 16, 2023
Create a Note within a Process Queue in MyAwaken
Note - Ministry Director can issue request access of the Process Queue for your group leader.
Awaken Staff: Please talk to your Director first if you need this access. Requst has to be issued by your Director.
- Click People from the left navigation menu.
- Click the Processes tab.
- Choose the Process or Queue that you manage.
- If you are not in a Queue click on your desired Queue.
- Once in a Queue click on the individual you want to leave a Note for.
- You will then be able to leave a Note for the individual under the Notes tab.
Privilege Restriction: 'Process Queue Managers' will change to 'This Process Only' when a Process is marked as a Hidden Process.

Who can Create a Note in a Process Queue?
| Privilege | Have Ability? |
|---|---|
| Master Administrator | ✓ |
| Full Read Only | No |
| Full Read/Limited Write | No |
| Process Admin | Yes, for assigned campus Processes |
| Process Manager | Yes, for assigned Processes |
| Queue Manager | Yes, for assigned Queues |
| Director (Complete) | No |
| Coach (Complete) | No |
Note Options
- Appropriate leaders: This Note will allow people admins with Full Read privilege, Process or Queue Managers, Directors and Coaches to view the Note.
- Process Queue Managers: Wherever the Note is created, only people who are Process Admins, Process or Queue Managers can view the Note.
- This Process Only (For Hidden Processes Only): You will see 'Process Queue Managers' change to 'This Process Only' when a Process is marked Hidden Process. Process Admins can see All Notes in All Processes, not just hidden Processes.
- Only me (Complete Only): No matter where you leave the Note, only you can read that Note. Not even the Master Administrator has access to view this Note.
| Option | Action |
|---|---|
| Appropriate Leaders | Note can be seen by Full Read Admins, Process Managers, Queue Managers, Directors and Coaches |
| Process Queue managers | Note can be seen by people who are Process Admins, Process or Queue Managers |
| Only Me (Complete Only) | Note can be seen by only the person who created it |
Viewing Notes
Privilege Restriction: You must be a Process admin, manager or Queue manager to open a Process Queue and view an individual, however once you open that individual up, the Notes you can or cannot see are dependent on your privileges listed below.
| Appropriate Leaders | Have Ability? | Limitations |
|---|---|---|
| Master Admin | ✓ | |
| Full Read Only | ✓ | Only Notes marked for People Admins |
| Full Read/Limited Write | ✓ | Only Notes marked for People Admins |
| Process Admin | ✓ | Only Notes tagged as Process Queue Managers or This Process Only or Appropriate Leaders for people in their Process |
| Process Manager | ✓ | Notes tagged as Process Queue Managers or Appropriate Leaders for people in their Process Queues |
| Queue Manager | ✓ | Notes tagged as Process Queue Managers or Appropriate Leaders for people in their Process Queues |
| Director (Complete) | ✓ | Only Notes tagged as Appropriate Leaders for their group leaders |
| Coach (Complete) | ✓ | Only Notes tagged as Appropriate Leaders for their group leaders |
| Only Me (Complete) | ✓ | Only by the person who created the Note |
How to Delete a Queue Note
- After accessing a Profile from the Queue, click the Notes tab
- Find the Note you wish to delete and click Delete

Who can Delete a Note from within a Process Queue?
| Appropriate Leaders | Have Ability? | Limitations |
|---|---|---|
| Master Admin | ✓ | |
| Full Read Only | No | |
| Full Read/Full Write | No | |
| Process Admin | ✓ | Only Notes tagged as Process Queue managers in Process Queues |
| Process Manager | ✓ | Only Notes tagged as Process Queue managers in Process Queues |
| Queue Manager | ✓ | Only Notes tagged as Process Queue managers in Process Queues |
| Director (Complete) | No | |
| Coach (Complete) | No | |
| Only Me (Complete) | ✓ | Only by the person who created the Note |