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Showing articles from KB tag

How to use Knowledge base on your on computer browser

See Video here: 1. Open your browser, in the URL box, type in   2. Hit Enter. 3. in the search box. type in your question, suggestions /link will start showing. 4. hit enter to see the search result list.

How to open & check a ticket on your iPhone in SLACK

ON IPHONE - 1. in Slack App, click on you. 2. You will open the message to yourself, type in @Support ticket. 3. Hit send. 4. click on the app pop up.  it will open and take you to the Support Ticket Home page.  5. On the Home page of it, you can open a new ticket, Or you can follow up on your ticket, and you …

How to use Knowledge base on your iphone in SLACK

Use Knowledge Base (KB) on iPhone in Slack * In Slack, click on Support Ticket App * Click on Home. * Click on Ask Support Ticket. * It will take you to the Message screen * You can start type in your question or topic you are looking for. * Hit send. * It will reply with the articles links related to you…

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