How to find tech answer in Knowledge Base (KB)
You can ask Knowledge Base directly in your SLACK App on PC or on your phone. You can access Knowledge Base on your PC Browser. Here is how: in SLACK on your iPhone - * In Slack, click on Support Ticket App * Click on Home. * Click on the link beside the title: “Support Toilet” It will open up a browser wind…
How to use Knowledge base on your iphone in SLACK
Use Knowledge Base (KB) on iPhone in Slack * In Slack, click on Support Ticket App * Click on Home. * Click on Ask Support Ticket. * It will take you to the Message screen * You can start type in your question or topic you are looking for. * Hit send. * It will reply with the articles links related to you…
